Shipping

SailingBits ships around the World using Australia Post. We offer either Australia Post Regular Parcels, Australia Post Express Shipping or Australia Post Express International. Shipping cost is calculated by weight and destination, with the final calculation being performed in the checkout process.

Bulky or oversize items can be shipped via courier. Please contact us for a quote for your area. If you have further questions on shipping, don't hesitate to ask.

If you would like to pick up your order in Sydney, please contact us for more information.

Payments

We accept payment via credit card using Visa, Mastercard or American Express. Paypal is also available. By prior arrangement, we accept direct deposit, or COD for local delivery or pickup.

We do not store credit card information on our systems, and your payment data is sent to our payment gateway using SSL encryption.

Taxes

For Australian orders a 10% goods and services tax is included in the listed price. For International orders, this tax is removed, so if you're a foreign buyer, you save close to 10% on the list price.

Return Policy

If the products you bought arrive damaged in any way, you can return them free of charge. Please email us to arrange return.

If you decide to return something that is not damaged and has not been used, you can do so within 7 days of receiving it. Return delivery costs will be at your expense. Please email us to arrange a return.


Price Matching

If you find the same product cheaper elsewhere, send us the details and we'll do our best to match it.

Alternatively, if you find something you need that we don't sell, tell us and we'll find it.

Why buy from us

SailingBits is run by sailors for sailors.
We only sell the gear we use ourselves.
We supply some of the best brands in sailing.
We are constantly on the lookout for the best new products.
We provide innovative custom solutions with our own high end products